Issue Details (XML | Word | Printable)

Key: CTI-76
Type: Bug Bug
Status: Resolved Resolved
Resolution: Fixed
Priority: Critical Critical
Assignee: Unassigned
Reporter: FstTesla
Votes: 0
Watchers: 0
Operations

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cti

Not working on IE8

Created: 21/Nov/09 05:02 PM   Updated: 16/Dec/09 05:07 PM
Component/s: None
Affects Version/s: Version 1.0
Fix Version/s: Version 1.1

Time Tracking:
Not Specified

File Attachments: None
Image Attachments:

1. IE8LoginErroneousError.jpg
(19 kB)

2. IE8Problem.png
(101 kB)

3. IE8ProblemScreen.png
(651 kB)
Environment: Windows XP/Vista/7, Internet Explorer 8

Tags:


 Description  « Hide
The home page doesn't load properly. All the components of the page are visible and overlapped; they don't go to their final correct position. IE built-in debuggeer reports an error in several .js files used by the page with the following message: "dojo is not defined" or "dojox is not defined". It seems to me that the mentioned "dojo" is fundamental, so IE can't load the page succesfully if it can't find/resolve the "dojo" object.

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AlesCernosek added a comment - 03/Dec/09 11:03 AM
Please provide debug log and screenshot in order to find a root cause.

Teci added a comment - 03/Dec/09 05:10 PM
Sometimes opencti fails to load in IE8. Dojo components don't get parsed. Don't know the pattern when it occures, so far. Screenshot of logs is attached.
It occures almost every time when I reload the openCTI page two times in row in quick sequence.

Teci added a comment - 14/Dec/09 10:59 PM
After revision 294 works fine on my computer with windows xp + IE8. Anyway it needs to be tested by other users with different configurations.

If some problem reapear, please report back with details - screenshots, configuration, log from console.


FstTesla added a comment - 16/Dec/09 05:05 PM
Pages now load correctly.

Anyway there is another problem:
when I log in, the message (in "IE8LoginErroneousError.png") appears for less than a second, followed by the normal page with a successful login.
Do you suggest me to start another issue?


FstTesla added a comment - 16/Dec/09 05:07 PM
Appears for less than one second after clicking "Log in" button. Note that both username and pw are actually correct, since login succeeds.