imarquez
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Posted: June 17, 2009 11:55 by imarquez
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| I can't login to my kenai repository from netbeans, yesterday it worked ok but today I get an "authentication failed" message. Since I'm able to connect from the site with my username and password it seems that it's a problem with netbeans connectivity. Anyone knows why is that? |
Can't login from Netbeans
29 posts
Replies: 28 - Last Post: November 26, 2009 14:31
by: Michael Holste
by: Michael Holste
Michal Vanek
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Posted: June 17, 2009 12:15 by Michal Vanek
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Which version of Netbeans are you using? thanks, Michal Vanek The Project Kenai Team. |
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Petr Dvorak
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Posted: June 17, 2009 17:28 by Petr Dvorak
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Hi everyone! unfortunatelly, I haven't met this issue - when you say you cannot connect to the repository, what repository is it? Hg or Svn? And also, what project is it? Thank you, hopefully the issue will be resolved soon... With regards, Petr Dvorak http://wiki.netbeans.org/PetrDvorak |
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Petr Dvorak
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Posted: June 17, 2009 19:19 by Petr Dvorak
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| Thank you for a clarification - I have tested several accounts with both RC2/3 and login seems to work well from NetBeans. Can you please send me (at Petr.Dvorak@sun.com) the NB IDE log ($HOME/.netbeans/$VERSION/var/log/messages.log) if there are some exceptions? |
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Petr Dvorak
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Posted: June 18, 2009 11:38 by Petr Dvorak
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| If anyone of you guys do some experiments, please send me the IDE log as mentioned above... We need to make sure if it is NB issue or Kenai.com issue. |
ShelLuser
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Posted: June 29, 2009 23:16 by ShelLuser
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So what is the outcome of this ? I just did some experimenting with the just released NB 6.7 on Ubuntu Linux and I think I get the same issue; it refuses to log me onto Kenai, even though I'm using the right username and password. Has it already been determined a NB issue (which sounds very logical to me) or was this indeed Kenai related? |
john_brock
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Posted: June 29, 2009 23:27 by john_brock
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I don't know if there really has ever been a full resolution to this. It's such a random thing that it's been almost impossible to narrow down. We've had internal folks that had it not working one day, and then the next it started working for them. Some others have re-installed NB and it started working for them. There also seem to be different things that people are reporting to that needs to be really clear. Most of the folks that were having issues earlier were only with logging into Chat, while the rest of the features were working fine. There were a couple of people that said they couldn't get into an SCM repos, but I think those were isolated. What exactly are you not logging into? Is it the main dialog that won't login, or does that go away and it appears something else isn't connecting? This is a screwy issue that I think we would all love to find the final nail for. --jb The Project Kenai Team |
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ShelLuser
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Posted: June 30, 2009 11:27 by ShelLuser
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Ok, I've done some serious tests in the mean time so for the record here are my findings so far (there are still some details I need to work out).. I've noticed that this does indeed seem to be focussed on NB. Both my PC's reside in the same network with the same gateway. NB on my Vista box can logon to Kenai, on Linux it can't. So IMO I can rule out network. Right now my assumptions are that this seems to be specific for Linux (note: I have only tested on Linux and Vista, if time permits I'll try XP and Win2k later this week as well) and only if you import settings from an older NB version. In my case going from 6.5.1 to 6.7. Re-installing seems overkill to me because if you wish to reset to default settings then all you need to do is remove $homedir/.netbeans/<version>/. I've tried firing up 6.7 with and without importing older settings and in 5 out of 5 tries connecting to Kenai always failed when importing old settings on Linux. When I didn't import any settings I could logon without any problems. On Windows it never mattered whether I imported settings or not. If it helps in any way I can provide the logs for both sessions (I haven't checked for differences yet, planning on that this evening) but so far this really seems to be fully related to NB (or the Kenai plugin) but not the Kenai site itself. With kind regards, Peter |
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Petr Dvorak
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Posted: June 30, 2009 14:44 by Petr Dvorak
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Hi Peter, thank you for the detailed investigation - the issue still seems rather awkward to me and I have no idea where the cause of the problem could be (I have just successfully logged in from 6.7 on Ubuntu after importing settings from 6.5). Does deleting the userdir after importing the settings help (on the Linux PC)? If yes, could you please open an issue on http://www.netbeans.org/community/issues.html (against Kenai component)? Please do not forget to provide the IDE log file and then be prepared to reply developers questions... Thank you, with regards, Petr Dvorak |
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ShelLuser
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Posted: June 30, 2009 14:57 by ShelLuser
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Hoi Petr, I'll open the issue as soon as I've finished testing, I'm going to do some checks later this evening. I still have some doubts about NB 6.7, but the whole Kenai implementation looks quite intruiging IMO. One question though; what do you mean with "Does deleting the userdir after importing the settings help"? With userdir I take it you refer to $homedir/.netbeans/<version> ? Because thats basically undoing the whole setting import; as soon as you remove that directory you're basically resetting your NB settings back to default (or better: to a point where NB considers to be starting up for the first time). |
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Petr Dvorak
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Posted: June 30, 2009 15:14 by Petr Dvorak
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| Yes, the userdir is the folder $home/.netbeans/$version... Thanks for the answer... |
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ShelLuser
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Posted: June 30, 2009 22:59 by ShelLuser
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Well, I can now somewhat understand why you guys are going crazy over this. This situation is indeed totally crazy.. Granted; my insights into all this are limited, I know my way around the NB platform, I have some basic understanding about the whole structure (like; knowing where to find installed modules/plugins in the datadir, knowing where certain settings are kept, that sort of stuff) but its not going too deeply. Still, having said that.. This evening I recalled having some issues in the past with my current NB version (6.5.1) and also how its not fully "clean". I'm using Visual Paradigm's UML SDE environment (which I'm quite enthusiastic about) and I was wondering if that might have interfered somehow. So I "cleaned up" my current NB version by moving that datadir out of the way ($home/.netbeans/6.5/) and setup a new environment in which I added a few basic libraries which I use. Then I tried to start 6.7 again from scratch, imported the settings and no Kenai access. Tried again without importing, had Kenai access again. But here is where things get crazy.. Because I noticed no change with regards to my previous data directory on 6.5 I restored that one, then removed (by accident, I used to rename or move it) the whole 6.7 data directory and just now restarted 6.7 to try it out. Picture my surprise when I discovered that after performing the import from 6.5.1 again I could easily logon to Kenai! At first I thought that I could have messed up the permissions somehow (NB installation is done using sudo on my box, it gets placed in /opt and after that can only be accessed r/o from my account). But I can rule this out completely. Because after making a backup of this now working 6.7 datadir. I tried once again to start 6.7 from scratch, import the previous settings and it was back to "normal"; unable to logon to Kenai. I saved both datadir versions, I'll check to see if I can spot differences in the logs, but considering how the "random part" now also struck me I'm first going to see if I can reproduce some results with a decent certainty before opening an issue. |
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wtmann
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Posted: July 07, 2009 09:17 by wtmann
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I have the same problem as described above on an Ubuntu 9.04 machine and NB 6.7 final: I can't login to Kenai. I ran Wireshark to follow the network dialog between my machine and the Kenai server and right before failing the connection (and after receiving the certificate from the Kenai server) there's a TLSv1 Alert Message, Level: Fatal (2), Description: Certificate Unknown (46). Does this help in diagnosing the problem? |
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Petr Dvorak
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Posted: July 07, 2009 10:12 by Petr Dvorak
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Yes, we have already started to suspect this... we are tracking the issue on NetBeans side too: http://www.netbeans.org/issues/show_bug.cgi?id=166850 Thank you guys for the investigation! Hopefully we will fix this soon... Petr Dvorak |
Please, help!
Replies: 28 - Last Post: November 26, 2009 14:31
by: Michael Holste
by: Michael Holste
