Project Kenai Documentation and Training: General: Can't add developers in JIRA

Project Kenai Documentation and Training was started in June 2008, is owned by kenaiadmin, and has 118 members.

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Can't add developers in JIRA

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7 posts

Replies: 6 - Last Post: May 07, 2011 07:59
by: dengdai

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beriba

Posted: November 11, 2010 17:32 by beriba

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I have a problem and I need some help. I've started a project and added few members. Then I've chosen JIRA as issue tracker. Here starts my problem. Now when I add new user (using Menage project -> Members on kenai) I can use him/her (for example to assign an issue), but I can't use users added "before JIRA". I've tried to delete them and add them again but it is not making any difference - I still can't use these users on JIRA. When I try to add users as developers in JIRA it says that user 'does not exist'. These users are added as Software developers in "kenai part" of the project.

I don't know if this is a bug or I made something wrong but it will be great if someone help me to solve this problem Smile

lea_wang	Posted: November 15, 2010 20:34 by lea_wang » Permalink
	Hi, it seems that we have a bug relating to getting usernames starts with a Cap letter to be synced into JIRA DB from Kenai. Would you mind to register Sonkun with a lower 'S' to see whether he was added to JIRA permission properly? Your steps above are correct. Thanks and sorry for the delayed reply, -Lea

beriba	Posted: November 16, 2010 11:28 by beriba » Permalink
	I've tried to register new user "sonkun", but there is an error massage saying that this user already exists. Also adding user sonkun (registered as Sonkun) to project fails. The only solution I see for now is to tell my developers to create another account with new login. Thanks for reply, Simon

lea_wang	Posted: November 16, 2010 17:46 by lea_wang » Permalink
	I deleted "Sonkun" user for now, so you can have your developer to re-register again with a lower case username. We have also fixed the bug that we don't handle mixed cased username for JIRA user permission mapping (http://kenai.com/jira/browse/KENAI-2373). Sorry for the trouble and delayed reply, -Lea Wang

lea_wang	Posted: December 11, 2010 18:05 by lea_wang » Permalink
	Update, fix to http://kenai.com/jira/browse/KENAI-2373 was deployed to all stacks on Nov. 22nd. -Lea

beriba	Posted: November 13, 2010 19:19 by beriba » Permalink
	And one more question. Is there any way to report users/posts like the one above written by WIlliamBlake1? They're making me very angry...

lea_wang	Posted: November 15, 2010 18:43 by lea_wang » Permalink
	Yes, you can file a bug at http://kenai.com/jira/browse/KENAI or send an email to kenai-admin@sun.com. Thanks, -Lea

showing 1 - 7 of 7

Replies: 6 - Last Post: May 07, 2011 07:59
by: dengdai

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