Troubleshooting Login and Registration Issues

Common issues

PROBLEM: Clicking the Create My Account button on the Sign Up page returns the error message:

 Change Rejected
 The change you wanted was rejected.
 Maybe you tried to change something you didn't have access to?

SOLUTION: Make sure cookies are turned on in your browser.

OTHER POSSIBLE CAUSES:

This error message occurs in other areas of the application when you do not have proper permissions.

PROBLEM: Trying to log in and your password doesn't seem to work any longer.

SOLUTION: You really did forget your password. ;-) Using the Forgot Password process should get you going again.