This tool is made to assist a callcenter agent with logging a call while at the same time help do the troubleshooting by providing him/her with hints, integration with lookup tools and easy access to external tools.

Tags:

call, callcenter, agent, it, support, log, logging, troubleshooting, knowledge

Members:

1

Source License:

CC-BY-SA

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  • Mercurial:
  • https://hg.kenai.com/hg/smartlogger~source
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