Logging tool for callcenter agents

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1

This tool is made to assist a callcenter agent with logging a call while at the same time help do the troubleshooting by providing him/her with hints, integration with lookup tools and easy access to external tools.

Aplicaciones XML

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1

Se trata de un framework para servir aplicaciones XML a los telefonos IP Cisco

Members:

1

Online Call Center Schedule Tool - Online Agent Scheduler. A web-based application developed for a telecom call-center, used in 3 departments for managing users schedule,generate reports in a time period.